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fix(smart_customer_service): 检查并处理无效的DeepSeek API密钥

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当API密钥未配置或为默认值时，使用备用方案生成挽留措施或返回默认响应，避免直接调用无效API
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你的姓名 2026-01-15 23:45:49 +08:00
parent 37f0982809
commit 2c0c045b2f
1 changed files with 9 additions and 4 deletions
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13
bigwork/src/smart_customer_service.py
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@ -610,6 +610,11 @@ class SmartCustomerService:
def _call_deepseek_api(self, user_id: str, churn_prediction: Dict[str, Any], query: str = "") -> str: def _call_deepseek_api(self, user_id: str, churn_prediction: Dict[str, Any], query: str = "") -> str:
"""调用DeepSeek API生成挽留措施""" """调用DeepSeek API生成挽留措施"""
try: try:
# 检查API密钥是否有效
if not DEEPSEEK_API_KEY or DEEPSEEK_API_KEY == "your-key-here":
st.warning("DeepSeek API密钥未配置或无效，将使用备用方案")
return self._generate_mock_retention_plan(user_id, churn_prediction, query)
# 构建智能提示词（包含用户查询内容） # 构建智能提示词（包含用户查询内容）
prompt = self._build_retention_prompt(user_id, churn_prediction, query) prompt = self._build_retention_prompt(user_id, churn_prediction, query)
@ -1079,8 +1084,8 @@ class SmartCustomerService:
api_url = "https://api.deepseek.com/v1/chat/completions" api_url = "https://api.deepseek.com/v1/chat/completions"
# 检查API密钥是否配置 # 检查API密钥是否配置
if not api_key: if not api_key or api_key == "your-key-here":
print("DeepSeek API密钥未配置，返回默认响应") print("DeepSeek API密钥未配置或无效，返回默认响应")
return "感谢您的反馈。我们的客服团队将尽快处理您的问题，并与您联系。" return "感谢您的反馈。我们的客服团队将尽快处理您的问题，并与您联系。"
# 构建系统提示 # 构建系统提示
@ -1320,8 +1325,8 @@ class SmartCustomerService:
api_url = "https://api.deepseek.com/v1/chat/completions" api_url = "https://api.deepseek.com/v1/chat/completions"
# 检查API密钥是否配置 # 检查API密钥是否配置
if not api_key: if not api_key or api_key == "your-key-here":
print("DeepSeek API密钥未配置，返回默认情感分析结果") print("DeepSeek API密钥未配置或无效，返回默认情感分析结果")
return "neutral" return "neutral"
# 构建系统提示 # 构建系统提示